Return Policy

RETURN POLICY

Last updated 04/16/2019


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at admin@boroinc.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Boro Enterprises LLC
Attn: Returns
RMA #
31 Aldingham Circle  
East Brunswick, NJ 08816  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
 
EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 60% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     Returns only apply to physical items. Items delivered digitally cannot be refunded. There are NO returns on items unless we make a mistake or send a defective item.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 
admin@boroinc.com